'A sharp; funny; poignant and completely heart-warming story about female friendship and kick-ass women. I truly loved it!' Ruth Hogan 'I have a first-day rule. Any sign of trouble; even a whiff of a problem; and I walk.' Noelle is an efficient and friendly hotel cleaner; a model employee. Or so she'd have you think. The trouble is that she can't help taking a little 'souvenir' as she cleans. Nothing of value; just tokens of happy; normal lives: a lipstick; a hair clip; some tweezers. And by the time the guest has noticed; she's long gone. As she starts at her 21st hotel; she's determined to beat her record of one month in a five star hotel before suspicion falls on her. But when she meets her new colleagues; her plans are complicated. These women aren't just hands pushing carts down lonely hotel corridors: they are women with lives full of happiness and worry; pain and joy. The kind of lives Noelle has never known how to live. They make her wonder what it might be like to have real friends; people to stick around for... Will the women at Hotel 21 give her the courage to claim the life she deserves; or will her old habits come back to haunt her?